Jackson Square Partners Limited – UK Privacy Notice

  1. Amendment to Jackson Square Partners company website – Contact Us section below contact form to complete

At Jackson Square Partners, we are committed to protecting your privacy when collecting your personal information and so we will only use only retain your data for as long as is necessary and for the purpose(s) specified in our Privacy Policy. If you consent to us contacting you about other information or services that may be of interest to you, please tick the below. Our Privacy Policy https://jacksonsqpartners.com/privacy-policy/

Updated Privacy Policy (April 2025)

Introduction
Jackson Square Partners Limited (“the Firm” or “we” or “us” or “our”) is committed to protecting your personal information and ensuring we respect your privacy. This Privacy Policy explains how we will look after and use any personal information that we collect about you.

The Data Protection Act 2018 (“DPA”) and UK General Data Protection Regulation (“UK GDPR”) govern the controlling and processing, such as the use or holding, of personal data, which is essentially any information about identifiable living individuals, and also gives those individuals certain rights and remedies in respect of that information.

The purpose of this notice is to tell you what to expect us to do with your personal information when you make contact with us or use one of our services. This will lay out the essentials such as what; where; when; and how in relation to the personal information collected.Please read this Privacy Notice carefully. By visiting our website or using any of our services, you indicate your agreement to our use of your personal information as set out in this Privacy Notice.

Personal information means any information about you from which you can be identified. Examples of personal information include your name, home address, national insurance number, date of birth, telephone number, and e-mail address. Personal information also includes other pieces of information which can be used to identify you, either directly or indirectly, such as a cookie given they can contain unique ID assigned to a user’s web browser.

Who we are

For the purposes of this Privacy Policy, Jackson Square Partners Limited is part of wider group of companies.

Our registered office is at 39-42 New Bond Street, London, W1S 2SQ. The Firm is a limited company registered in England and Wales under company number 12254809.

We are registered on the Information Commissioner’s Office Register; registration number ZA753908, and act as the data controller when processing your data.

We are authorised and regulated by the Financial Conduct Authority – reference number 920840.

Our designated Data Protection Contact is Aidan Brady, who can be contacted at 39-42 New Bond Street, London, W1S 2SQ, tel:02070814388 email: abrady@jacksonsqpartners.com .

Information that we collect

We will collect information from you when you register with us, apply to use any of our services, become our client, or contact us in person, by telephone, by email or by post. We also collect information from you when you provide feedback or complete a contact form on our website.

We may collect information about you from fraud prevention agencies and other organisations when we undertake checks such as identification verification checks, as explained further below.

We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice. The personal data that we collect from you may include:

  • contact information, such as your name, job title, postal address, including your home address, where you have provided this to us, business address, telephone number, mobile phone number, fax number and email address;
  • information collected from publicly available resources, integrity data bases and credit agencies;
  • further business information necessarily processed in a project or client contractual relationship with us or voluntarily provided by you, such as instructions given, payments made, requests and projects;
  • if required by relevant laws or regulations, personal information such as:
  • your date of birth,
  • passport number or driving license number;
  • your membership of a professional or trade association or union;
  • information about relevant and significant litigation or other legal proceedings against you or a third party related to you; or details of any criminal record you may have.
  • Payment data, such as data necessary for processing payments and fraud prevention, including credit/debit card numbers, security code numbers and other related billing information;
  • other personal data regarding your preferences where it is relevant to advice or services that we provide;
  • details of your visits to our premises; and special categories of personal data in connection with the registration for and provision of access to an event or seminar, where we may ask for information about:
  • your health for the purpose of identifying and being considerate of any disabilities; or
  • special dietary requirements you may have; where any use of such information is based on your consent, but if you do not provide any such information about disabilities or special dietary requirements, we will not be able to take any respective precautions.

How we collect your personal information

We may collect personal information about you in a number of circumstances, including:

  • When you or your organisation seek advice or services from us;
  • When you or your organisation browse, make an enquiry or otherwise interact on our website;
  • When you or your organisation offer to provide or provide services to us.

In some circumstances, we collect personal data about you from a third party source. For example, we may collect personal data from your organisation, other organisations with whom you have dealings, government agencies, a credit-reporting agency, an information or service provider or from a publicly available record.

How we use your personal information

We use information held by you in the following ways:

  • To process your application to use our services;
  • To undertake checks such as identification verification checks with fraud prevention agencies to enable us to comply with our anti-money laundering obligations and for the purposes of crime prevention and fraud prevention;
  • To comply with our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
  • To help protect your information and prevent unauthorised access to it;
  • To deal with any queries, complaints or problems reported by you;
  • To generate statistics relating to use of our website, such as the popularity of certain features or services. We do not use personally identifiable information for these purposes;
  • if required to do so by law and to the extent necessary for the proper operation of our systems, to protect us/our customers, or for the enforcement of any agreement between you and us;
  • to notify you of changes to our services; and
  • to help improve the services we provide to you.

We may also use this information to provide you with information about other services we offer that are similar to those that you have already engaged us to provide, or enquired about, or to provide information about Jackson Square Partners Ltd by way of newsletters or emails.

In such instances Jackson Square Partners Ltd will only do so where we have either received consent from you or we have assessed that there is a legitimate interest for us to send you the communication. When assessing legitimate interest, we will balance our interests with your rights and will only send communications where you would reasonably expect to hear from us. You may opt out of receiving this information when we collect details or at any time by contacting us using the contact details below

How we protect your information

We take appropriate security measures (including physical, electronic and procedural measures) to help protect the confidentiality, integrity and availability of your personal information from unauthorised access and disclosure.

Your rights

You have the right to access any personal information that we process about you and to request information about:

  • what personal data we hold about you
  • the purposes of the processing
  • the categories of personal data concerned
  • the recipients to whom the personal data has/will be disclosed
  • how long we intend to store your personal data for
  • if we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request removal of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

If you wish to contact us to exercise your above right, please contact us, email: abrady@jacksonsqpartners.com

Sharing and disclosing your personal information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. We use third parties to provide the below services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

We disclose and share personal information:

  • with our directors, staff, agents and consultants based in the UK;
  • to other professional advisers and third parties in accordance with your instructions;
  • to our professional indemnity insurers, our auditors and payroll service providers;
  • to third party processors, service providers, representatives and agents that we use to make our business more efficient, including for our IT services, data storage/back-up and marketing;
  • with companies providing services for money laundering checks, credit risk reduction and other fraud and crime prevention purposes and companies providing similar services, including financial institutions, credit reference agencies and regulatory bodies with whom such personal information is shared;
  • if we, acting in good faith, consider disclosure to be required by law or the rules of any applicable governmental, regulatory or professional body including the FCA.
  • we may also use aggregated personal data and statistics for the purpose of monitoring website usage in order to help us develop our website and our services.

Certain laws (for example, those relating to money laundering and tax fraud) give power to authorities such as the police or the tax authorities to inspect clients’ information and take copies of documents. It is possible that, at any time, we may be requested by those authorities to provide them with access to your information in connection with the work we have done for you. If this happens, we will comply with the request only to the extent that we are bound by law and, in so far as it is allowed, we will notify you of the request or provision of information.

We may transfer personal data to a successor firm or company, which acquires the business carried on by us. If this happens, we shall ensure that you are notified of the transfer, and we shall secure a commitment from the firm or company to which we transfer personal data to comply with applicable data protection laws.

Safeguarding measures

We take your privacy seriously and take every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including:

  • hard copy information files are restricted to authorised individuals
  • we use, as appropriate, encryption, firewalls, access controls, policies and other procedures to protect information from unauthorised access.
  • where appropriate, we use pseudonymisation and / or encryption to protect your information.

We will take appropriate technical and organisational measures to keep your personal data confidential and secure in accordance with our internal procedures covering the storage, disclosure of and access to personal data. Personal data may be kept on our personal data technology systems, those of our contractors or in paper files.

Transferring information overseas

We may share your personal information with our service providers, and this may involve transferring it to countries outside the European Economic Area (EEA) whose data protection laws may not be as extensive as those which apply to us. Where we do so, we will ensure that we do this in accordance with the Acts and take appropriate measures to ensure that the level of protection which applies to your personal information processed in these countries is similar to that which applies within the EEA. Such measures may include only transferring your data to jurisdictions in respect of which there is a European Commission adequacy decision or, where this is not the case, by using model clauses which have been approved by the European Commission.

Legitimate interests

As noted in the ‘How We Use Your Personal Data’ section of this notice, we occasionally process your personal information under the legitimate interests’ legal basis. Where this is the case, we have carried out a thorough Legitimate Interests’ Assessment (LIA) to ensure that we have weighed your interests, and any risk posed to you against our own interests; ensuring that they are proportionate and appropriate.

How long we keep your data

We only ever retain personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

Securing your data

We have put in place appropriate security measures to protect your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We have a procedure to deal with any suspected personal data breach and will notify you, and other regulators, where we are legally required to do so.

Lodging a complaint

We only process your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.

Changes to this policy

We may change this Policy from time to time. The current version of this Policy will always be available from us in hard copy or on our website. We will post a prominent notice on our website to notify you of any significant changes to this Policy or update you by other appropriate means.

This Policy was last updated on 25th April 2025.